Getting fitted with a new prosthetic or orthotic device is a new experience for many people who come to us for help. It’s natural to be a little unsure. Just know we’ll be there to provide support at every stage of the journey.
Start with learning a little more about our patient process.
Interview and clinic tour
Our partnership together begins with an introduction. You’ll get to know us and we’ll get to know you, including your challenges, hopes, and expectations. Then, we’ll take you on a tour of our clinic so you can become comfortable and familiar with where you’ll be treated.
The initial consultation is where we’ll learn more about your specific situation. It helps us get a better understanding of how we’ll approach your individual challenge, and it gives you the opportunity to ask questions.
After learning about you and your challenges, your practitioner will develop a customized treatment plan to help you break through your limitations. These plans might include a prescription for a prosthetic or orthotic device, physical therapy, and/or lifetime care.
Insurance benefits verification and authorization
Affordability is always a concern, which is why we accept most major insurances. Once we develop your treatment plan, we’ll verify your coverage directly with your insurance provider. There’s no need to worry about the hassle of coordinating benefits yourself, so you can breathe a little easier.
Impression, scan, and measurement
Before fabricating your device, we’ll take measurements to ensure your device fits as close to perfect as possible. We use the latest technology to develop scans and other relevant measurements. This helps us develop devices that fit our patients with almost laser-sharp accuracy.
Device design and fabrication
Our expert designers go to work after we have a clear picture of your needs and measurements. We partner with leading manufacturers in prosthetics and orthotics to craft a device unique for you. Most prefabricated devices are available within a few business days, whereas custom-made devices can take between 2-4 weeks to be delivered.
Device delivery and training
Delivery day is the moment where the magic happens. Your practitioner will fit you with your new device and ensure that it’s functional and fits comfortably. Like any new tool, you’ll need some training to use your device properly. Our team will work with you individually to make sure you leave our clinic with no question left unanswered.
Lifelong follow-up care
When you become a patient of Ability, you become a patient for life. We’re committed to providing personalized treatment throughout your entire experience with us. In other words: Our care does not come with an expiration date.